We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at fussionkartcutomercare@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at fussionkartcutomercare@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at fussionkartcutomercare@gmail.com.
100% Secure Shopping | Easy Return | COD Available
We are dedicated to providing a safe shopping platform to make your shopping experience as simple as possible and hassle-free with us.
Please take the time to try out all the Product you have received. If you still decide on returning, we are happy to help you out with your return and refund process without any questions asked.
You will have 7 days return period after you have received the products, and customers are requested to raise the return query within the given period of time. You can also reach out our customer support team anytime, to help you with any other issues related to your order, payment and shipment.
Here is how you can easily return products
Go to Return Centre and fill out the returns form, and once you have requested the return you will receive an mail notifying the same.
It usually takes 24 working hours for us to respond to your return request and schedule a reverse pick-up. We will send you a mail once the return request has been confirmed from our end with the instructions on how you can return the products.
Please Note: Kindly return the products with the original packaging and bill.
Refund
Refund will be processed to the same account from where the payment was made after the return shipment is received and examined at our facility. For all the COD orders a link will be sent to your registered mobile number, where you will have to fill in your bank details to redeem the refund amount. It usually takes 24 working hours to process the refund and it might take further 4-5 working days for the refund to reflect in your account.
Can I Cancel My Order?
You can request for the cancellation of the order by e-mailing us at fussionkartcutomercare@gmail.com. If in case the order is already been shipped, simply reject and return the products at the time of delivery.
What if my order is International?
For all international orders kindly contact us at fussionkartcutomercare@gmail.com or give a call at +91 85915 36918
Please Note: To be eligible for return, your products must be unused, with the seal unbroken, and in the same condition as when you received them. They must include the original Product packaging, tags, and bill.